How do I become a tester for Utimi?
Thank you for your visit. All our products have been thoroughly tested to ensure you get the best experience. Our free test program is always updated, so you can pick your favorite products and apply for a test.
Is all my private information secure?
Absolutely yes! At Utimi, we are committed to protecting the privacy of our customers and making it a top priority.
We use careful packaging and shipping to protect your private information. We ship every item we sell in plain bags with your contact information and an unknown return address. In addition, no product catalogs will be mailed to your home.
The delivery person and your neighbors will never know what it is. We can ensure that all of your personal data remains 100% secure on our website, and you can rest assured that we also do not store your credit card information on our servers after the purchase.
Utimi offers free discreet packaging and free shipping on all orders.
Can I use a coupon code during the promotion period?
During the promotion period, discounted items or sets can be redeemed with added value, but the coupon amount is calculated on the total price of the item.
Can I apply more than one coupon code to an order?
No, you cannot apply more than one coupon code per order. However, only Sky is the limit as far as the number of orders you can place.
What exactly does the 1-year warranty apply?
The 1-year warranty covers up to one year from the date of purchase. If a problem occurs within this time, you can request a free replacement. Just be sure to keep your purchase receipt.
How does Utimi control the quality of its products?
Each of our products originates from the real needs of users. The development, design and testing of our products are jointly participated and approved by tens of thousands of users and tested by professional institutions with excellent results before they are put on sale, and we collect users' opinions through expert-style customer service to upgrade our products and services on time.
How does Utimi meet the needs of its customers?
We provide products that are safe for the body, work well, experience real enough and have innovative design, as well as a pleasant one-on-one expert-style service.
We polish each product with care, so that they can become a reliable companion trusted by users and bring endless pleasure to their lives!
